Privacy Policy

This Privacy Policy explains how SAM Media B.V. (“we”, “us”) collects and uses information when you use NextGen Academy (the “Service”). We are committed to protecting the privacy of children and their families.

1. Information we collect

• Mobile number (MSISDN) — used to authenticate your subscription via your carrier.
• Learning progress — stars, games played, achievements and settings, so progress is saved across sessions.
• Limited technical data — basic device/browser information needed to operate and secure the Service.

We do not ask children for names, photos, or contact details, and we collect the minimum information necessary to run the Service.

2. Children’s privacy

The Service is intended for children used under the supervision of a parent or guardian, who is the account/bill holder. We do not knowingly collect more personal information from a child than is necessary to provide the Service. Parents may request access to or deletion of data associated with their subscription at any time.

3. How we use information

• To provide, maintain and secure the Service;
• To save and sync learning progress;
• To process your subscription and billing with your carrier;
• To comply with legal obligations.

4. How we share information

We share information only with: your mobile carrier / billing aggregator (to manage the subscription), and service providers who process data on our behalf under contract. We do not sell personal data.

5. Data retention

We keep information only as long as needed to provide the Service and to meet legal and billing requirements, after which it is deleted or anonymised.

6. Cookies & local storage

The Service uses your browser’s local storage to keep you signed in and to save progress on your device. It does not use third-party advertising trackers.

7. Your rights

Depending on your location, you may have the right to access, correct, delete or restrict processing of your personal data. To exercise these rights contact us at support@nextgen-academy.ai.

8. Contact

SAM Media B.V., Van Diemenstraat 356, 1013 CR Amsterdam, Netherlands. Data protection contact: support@nextgen-academy.ai.